Frequently Asked Questions
Everything you need to know about our leak-proof apparel and your order.
How do I wash my Modibodi garments?
Rinse your garments in cold water until the water runs clear, then toss them in a cold machine wash on a delicate cycle. Avoid using fabric softeners or bleach, and always hang them to dry.
How long does shipping take?
Standard shipping typically takes 3-7 business days within domestic regions. International orders may take 10-20 business days depending on customs processing.
What is your return policy?
We offer a 60-day risk-free trial for first-time customers. If you are not satisfied with your first pair, you can return them for a full refund. For hygiene reasons, subsequent purchases must be unopened in original packaging to be eligible for return.
How do I know which absorbency level I need?
We offer various levels from 'Super Light' for spotting to 'Maxi-24hrs' for heavy flow. We recommend starting with a higher absorbency than you think you need to test the product comfortably at home.
Are Modibodi products eco-friendly?
Yes, our products are designed to replace disposable pads and tampons, significantly reducing landfill waste. We use sustainable materials like bamboo and organic cotton in our collections.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later services like Afterpay and Klarna.